About Klugent
Klugent helps organisations plan change, deliver change, and track results. We work in complex service environments where delivery depends on linking people, process, and technology.
Our simple rule
People first. Process matters. Technology that fits.
What that means in practice
People first
Start with whānau/service users and the teams doing the work; design change people can adopt.
Process matters
Map what actually happens end-to-end; reduce bottlenecks, rework, and handoff failures.
Technology that fits
Shape systems, data, dashboards, and AI use around the workflow—so it supports decisions and delivery.
About Keming Wang
Founder and Principal Consultant
Keming Wang is the Founder and Principal Consultant at Klugent. He brings 20+ years across planning and performance, enterprise business analysis, analytics, and complex service delivery.
He combines whole-system thinking with practical delivery detail—linking frontline workflows and data to clear priorities, decision-ready outputs, and measurable outcomes. His work prioritises equity and whānau-centred outcomes.
How we work (what clients notice)
- Start from how work is actually done (frontline reality)
- Make trade-offs explicit and agree measures early
- Build decision tools teams can run, not just reports
- Use AI where it is safe, clear, and useful—supported by privacy, governance, and monitoring